Privacy Policy
Last updated: December 7, 2025
At Nesthood, we take your privacy seriously. This policy describes what information we collect and how we use it.
1. Information We Collect
Personal Information
When you create an account, we collect information such as your name, email address, profile photo, bio, location, and phone number (if provided). This information is used to create and manage your profile on our platform.
Marketplace Data
We collect information about the listings you create, including item descriptions, photos, prices, and category-specific details. We also store information about your saved listings, liked items, and transaction history.
Community Data
We collect information about the communities you join or create, including community names, descriptions, rules, and membership status. We also store your role within each community (member or admin).
Communication Data
We store messages you send and receive through our messaging system, including messages related to specific listings. This helps facilitate communication between buyers and sellers.
Reviews and Ratings
We collect reviews and ratings you provide about other users, as well as reviews and ratings you receive. This information is used to build trust within our community marketplace.
Usage Information
We collect information about how you use our service, including log data, device information, browser type, IP address, and analytics data. This helps us improve our platform and provide better user experience.
2. How We Use Your Information
Provide our services
We use your information to provide and improve our marketplace and community management services, including facilitating transactions, managing communities, and enabling communication between users.
Communication
We may use your email address to send you important updates about our service, notifications about messages, listing updates, and community activities. You can manage your notification preferences in your account settings.
Security
We use information to detect and prevent fraudulent activity, verify user identities, ensure the security of our platform, and protect our community members from scams and unsafe transactions.
Platform Improvement
We analyze usage patterns and feedback to improve our platform, develop new features, and enhance user experience across our marketplace and community tools.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With other users: Your profile information, listings, and public community memberships are visible to other users within the communities you join. Messages are shared only between you and the recipient.
- With service providers: We may share information with trusted service providers who help us operate our business, such as hosting providers, analytics services, and payment processors. These providers are contractually obligated to protect your information.
- To comply with legal obligations: We may disclose information when required by law, court order, or government regulation, or to protect the rights, property, or safety of Nesthood, our users, or others.
- With your consent or at your direction: We may share information when you explicitly authorize us to do so, such as when you choose to connect your account with third-party services.
4. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You can access and download a copy of your personal information, including your profile data, listings, and messages, through your account settings.
Correction
You can update and correct your personal information at any time through your account settings. This includes your profile information, contact details, and notification preferences.
Deletion
You can request that we delete your personal information by deleting your account. Note that some information may be retained for legal or legitimate business purposes, such as transaction records required for tax purposes.
Objection
You can object to certain uses of your information, such as marketing communications, by adjusting your notification preferences in your account settings.
5. Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure authentication, and regular security audits. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems. We encourage you to use strong passwords and enable two-factor authentication when available.
6. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also notify you via email or through a notice on our platform.
8. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Nesthood
Email: privacy@nesthood.io